Pay attention if your HVAC system starts making noises
I saw that mom was calling, however there was no way for me to answer the cellphone at that time! All of us were in a crisis meeting at work and our boss wasn’t happy, one of our biggest clients was threatening to pull out of the firm.
She had a poor experience with one of the sales executives who treated her poorly because of her gender.
This was so shocking to our boss who had made sure the corporation was known for its respect and care of all people. The guy was fired, however now we had to find ways to ensure the client didn’t pull out her account, I’d have to call back later after we were done. The meeting lasted 4 hours and mom called 6 times. When we finally spoke, she told me her A/C system had failed. I wasn’t sure how to answer mom after the day that I’d had, but I chose to listen to her, however mom told me her A/C unit had been making noises for about 2 weeks. That morning when she woke up, she was drenched in sweat and that’s when it dawned on her that the A/C unit had failed. I asked mom when was the last time she had an A/C expert come and repair the unit. Mom hadn’t contacted the A/C corporation in 2 years which explained why her component had failed. I told mom it was wrong not to pay attention to the A/C noises and that it was time to contact the A/C corporation for assistance, and even if I went over to her home, there was no way I’d manage to service the component since I wasn’t a qualified Heating and A/C specialist.